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Sheraton La Caleta Resort & Spa
Sheraton La Caleta Resort & Spa
C/ La Enramada, 9 · Tenerife, Canary Islands 38670 · Spain · Phone:
(34)(922) 162 000
Local Time:
23:38
 · 
Weather: Mostly Cloudy, 22 °C
 · 
 
  4.8 / 5   Read All (14) Write Review
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Special Conditions
Currency Fluctuations

For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations.  Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card.  Please contact the hotel if you have any questions.


Hotel Policies
Disability Accessible Policy
The hotel facilities are disability accessible. Disability accessible guest rooms are available upon request.

Check Cashing Policy
Personal checks are not accepted. Travelers checks are accepted for payment or exchange with valid passport.

Early Departure Policy
Confirmation of departure date will be verified upon check-in. Please be advised that a fee of 105 EUR will apply to all early departures after check-in.

Crib Policy
Cribs are provided upon request and are free of charge. Hotel does not provide blankets, bumpers or pillows with our cribs. Guest must bring their own.

Family Plan Policy
Guests over the age of 12 will be charged as an adult. Children up to 6 years old are free of charge during stay. Children from ages 7 to 12 years old included have a 50% discount over the adults rate.

Pet Policy
Dogs up to 3 kilograms are allowed. All dogs must stay in the room. There will be an extra charge of 52.50€ VAT included per stay. Dogs must be at all tiems with owner and are not allowed in garden, pools, childrens areas, bars or restaurants of the hotel. Cats and other pets are not allowed.


Payment Policy
Third Party Credit Card - A non-guest wishing to pay for a guest in the hotel must fax/e-mail a copy of the front and back of the credit card prior to the guest's arrival. Please specify which charges can be charged to the credit card.

Direct Bill - Direct billing is available to companies that have established a direct credit agreement with the hotel's accounting department. The company to be invoiced must send a fax to the hotel with request of invoice prior to guest arrival. Please specify on the fax which charges should be invoiced back.

Smoking Policy
Smoking is not permitted inside the hotel. Smoking is permitted only at designated areas in restaurants terrace.